Tour Package Sales Executive

Thomascook Tours & Travels is looking for a Tour Package Sales Executive to join its team in Lower Parel, Mumbai. The team is filling 20 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

Outbound Calls For Holiday Package Sales Handle Inbound Calls Answer Queries On Destinations, Tours & Bookings Upsell / Promote Upgraded Packages & Add-On Services Coordinate & Confirm Bookings (Flights, Hotels, Activities). 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, International, Inbound, Domestic | Languages : English

Compensation

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, International, Inbound, Domestic
• Languages: English
• You are patient and calm under pressure

Roles and responsibilities

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Lower Parel, Mumbai, Maharashtra
• Openings: 20
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Thomascook Tours & Travels.