Customer Care Executive

Thr Consultants has an opening for a Customer Care Executive based in Sector 127 - Noida, Delhi. Great for first-time job seekers. The pay goes up to ₹18,500/month. The team is filling 30 vacancies.

Note from the employer

Handle Inbound Customer Calls And Provide Effective Resolutionsmaintain A Positive, Empathetic, And Professional Attitude Toward Customersfollow Company Protocols And Call Handling Scriptsdocument Customer Interactions Accuratelyensure Customer Satisfaction And Follow Up On Unresolved Queries. Type : Inbound | Languages : Hindi, English

What we are looking for

• Open to freshers
• Education: Graduate
• Skills: English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone patient and customer-first

What the job involves

As a Customer Care Executive, your work will include:

• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹17,500 – ₹18,500 per month.

Job at a glance

• Location: Sector 127 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Timings: Rotational Shifts
• Job type: Full time
• Vacancies: 30
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Thr Consultants reviews applications regularly.