Customer Service(Vkyc)

A new Customer Service(Vkyc) role is open at TNT business services private Limited, Andheri East, Mumbai. You can earn up to ₹24,000/month. There are 4 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound

What you get

Compensation: ₹18,000 – ₹24,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Inbound
• Good English
• Freshers can apply
• Type: Inbound
• You are calm under pressure and customer-first

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Andheri East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 4
• Working hours: 10 AM - 7 PM | Monday to Saturday

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