Tele Caller

TNT business services private Limited is hiring a Tele Caller in Andheri East, Mumbai. You can earn up to ₹22,000/month. There are 20 open positions.

In the employer’s words

Conversion Of Customers Who Applied For A Loan And Downloaded The App But Could Not Complete The Loan Process At Any Stage.Customer Conversion Through The Loan Application Process Post V-Kycdriving Lead Conversion After Receiving Customer Data From The Company. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Someone calm under pressure and patient

Compensation

The salary for this role is ₹18,000 – ₹22,000 per month.

Quick facts

• Job location: Andheri East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 20
• Shift: 10 AM - 7 PM | Monday to Saturday

Ready to start? Upload your resume and apply to TNT business services private Limited today.