Telecaller

A new Telecaller role is open at Top-10Retails PVT LTD, Dahisar, Mumbai. You can earn up to ₹16,000/month. 2 candidates will be hired for this role.

Note from the employer

Call Customer And Tell Them The Offer Runing In The Store.

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹13,000 – ₹16,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Hindi and English, Typing speed, Complaint handling and Active listening
• No English required
• Freshers can apply
• Someone calm under pressure and polite

Position details

• Location: Dahisar, Mumbai, Maharashtra
• Job type: Full time
• Shift: 11:00 AM - 8:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Top-10Retails PVT LTD.