Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Topcoat - The Nail Experts, Sakinaka, Mumbai. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Handle Front Desk And Welcome Customers, Answer Calls And Respond To Customer Query, Book And Manage Appointments, Follow Up With Clients Via Calls Or Whatsapp, Promote Salon Services And Offers Over Phone , Maintain Basic Records And Billing. Type : Sales | Languages : Marathi, Hindi, English

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

As a Receptionist Cum Telecaller, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Sakinaka, Mumbai, Maharashtra
• Openings: 2
• Working hours: 12:00 PM - 9: 00 PM | Monday to Sunday
• Work type: Work from office
• Employment type: Full time
• Interview timings: Every day

Apply today and take the next step in your career with Topcoat - The Nail Experts.