Account / Relationship Management -...

Join Topshine India as an Account / Relationship Management -... in Masjid Bunder, Mumbai. Freshers can apply. Salary is up to ₹20,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales | Languages : Hindi, English

Compensation

Compensation: ₹12,000 – ₹20,000 per month.

What you will do

As an Account / Relationship Management -..., your work will include:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English

Quick facts

• Location: Masjid Bunder, Mumbai, Maharashtra
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 11:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Topshine India.