Customer Care Executive

A new Customer Care Executive role is open at Transformcx India Pvt Ltd, Sector 62 - Noida, Delhi. There are 30 open positions. Salary is up to ₹30,000/month.

Note from the employer

Hiring For Domestic & International Process For Leading Mncs In Noida--Flexible For Night Shifts-Experienced Fresher Can Applysalary Up To 35K Ctc As Per Skill Set Call Us @ 8597118963 & 8595728636 (Hr Kajal). Type : Domestic, International, Outbound, Inbound | Languages : Hindi, English

Your responsibilities

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹15,000 – ₹30,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, International, Outbound, Inbound
• Languages: Hindi, English

Job details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Transformcx India Pvt Ltd reviews applications regularly.