Operation Executive

Looking for an Operation Executive role in Vasai Road West, Mumbai? Transinterface Digiserv Private Limited is hiring now. Salary is up to ₹12,000/month. Freshers can apply. 2 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Basic Excel, Internet Surfing, MS Word | Skills Needed : Email

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Basic Excel, Email, Internet Surfing, Ms Word
• Good English
• Freshers can apply
• Basic Excel, Internet Surfing, MS Word
• Skills Needed: Email
• You are patient and polite

Job details

• Work location: Vasai Road West, Mumbai, Maharashtra
• Vacancies: 2
• Working hours: 10:00 AM - 6:30 PM | Monday to Friday 10:00 AM - 3:30 PM Saturday
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Transinterface Digiserv Private Limited reviews applications regularly.