Work From Home - Customer Care Executive

Looking for a Work From Home - Customer Care Executive role in remote? Travel Innovations is hiring now. The team is filling 5 vacancies. Salary is up to ₹20,000/month. Great for first-time job seekers.

Note from the employer

Respond To Customer Inquiries Via Phone And Chat Platforms.Resolve Complaints In A Professional And Timely Manner.Provide Accurate Information About Products, Services, Policies, And Promotions.Handle Orders, Applications, Refunds, And Exchanges As Necessary.Maintain Customer Records And Update Crm Systems.Collaborate With Internal Teams To Ad. Type : Outbound, Inbound, Domestic, Sales | Languages : Telugu, Hindi, Telugu, Hindi, English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound, Sales and Telugu
• Good English
• Freshers can apply
• Work from home
• Type: Outbound, Inbound, Domestic, Sales
• Languages: Telugu, Hindi, Telugu, Hindi, English
• You are patient and calm under pressure

Pay and perks

You will be paid ₹12,000 – ₹20,000 per month.

Job details

• Work location: remote
• Work type: Work from home
• Job type: Full time
• Vacancies: 5
• Interview timings: 10:00 AM - 3:00 PM | Monday to Saturday
• Timings: Rotational Shifts

If this job suits you, apply now — shortlisted candidates will be contacted by Travel Innovations.