International Voice Process Agent

A new International Voice Process Agent role is open at Treesa Joseph Fernandez (Global Services), Thane, Mumbai. The pay goes up to ₹40,000/month. 10 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Domestic, International, Inbound, Outbound, Sales | Marketing

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹25,000 – ₹40,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, International, Inbound, Outbound, Sales
• Marketing
• A patient, calm under pressure attitude

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Vacancies: 10
• Interview: 5 30 PM - 9 30 PM
• Work type: Office-based
• Job type: Full time
• Working hours: 6 30 PM - 4 30 AM

If this job suits you, apply now — shortlisted candidates will be contacted by Treesa Joseph Fernandez (Global Services).