Customer Care Coordinator

Looking for a Customer Care Coordinator role in Mohali? Trenity Consultants is hiring now. Freshers can apply. 2 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Punjabi, Hindi, English

What you will do

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Punjabi
• Basic English
• Freshers can apply
• Languages: Punjabi, Hindi, English
• Someone polite and calm under pressure

Salary

Compensation: ₹18,000 – ₹25,000 per month.

Position details

• Job location: Mohali, Punjab
• Work type: Work from office
• Job type: Full time
• Openings: 2
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Trenity Consultants reviews applications regularly.