Telecaller

Tringo car rental services wants to bring on a Telecaller for its Byculla, Mumbai team. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Complaint handling, Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Job details

• Work location: Byculla, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Job type: Full time

Apply today and take the next step in your career with Tringo car rental services.