Customer Care Associate

Start your next role as a Customer Care Associate with Trio tech in HSR Layout Sector 7, Bengaluru. Great for first-time job seekers. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

L1 Customer Support Executive Hiringexperience: Freshers & Experiencedlanguages: English & Hindi Mandatoryrole: Voice / Non-Voice Customer Supporthandle Customer Queries, Complaints & Transactionsresolve Issues Within Defined Sla/Tatescalate Complex Issues To L2 Teamssalary: 2.7 Lpa 3.4 Lpalocation: Agra Main Road, Next To Hdfc Bank. Type : Inbound, Outbound | Languages : Hindi, English

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are customer-first and patient

Job details

• Work location: HSR Layout Sector 7, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Work type: Office-based
• Shift: Day Rotational
• Openings: 30
• Employment type: Full time

Apply today and take the next step in your career with Trio tech.