Work From Home - Customer Success Manager

A new Work From Home - Customer Success Manager role is open at True Hr Work, remote. Salary is up to ₹20,000/month.

Employer’s description

This Is For Ano Media And Is A Remote Position. You Must Own Your Own Laptop For This And Have 1Yr Minimum Experience In Csm Role. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: English

Day-to-day work

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: remote
• Work mode: Work from home
• Vacancies: 1
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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