Customer Care Executive

Truemenn is looking for a Customer Care Executive to join its team in Sector 63 - Noida, Delhi. Freshers can apply. The pay goes up to ₹14,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Verbal communication and CRM tools
• Basic English
• Freshers can apply
• Someone patient and customer-first

Pay and perks

Salary: ₹12,000 – ₹14,000 per month, based on skills and experience.

Quick facts

• Location: Sector 63 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Employment type: Full time

Ready to start? Upload your resume and apply to Truemenn today.