Telecaller

Trust Venturez has an opening for a Telecaller based in Mira Road East, Mumbai. There are 3 open positions. Salary is up to ₹15,000/month. Freshers can apply.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: CRM tools, Typing speed, Active listening, Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Day-to-day work

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Job location: Mira Road East, Mumbai, Maharashtra
• Vacancies: 3
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Trust Venturez.