Customer Care Executive

Join Trustbox Global Solutions Private Limited as a Customer Care Executive in Ashram road, Ahmedabad. You can earn up to ₹10,500/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Handle Inbound Customer Inquiries Related To Nykaa Beauty And E-Commerce Products.Provide Support And Assistance Regarding Beauty Products, Skincare, Makeup, Nail Products, And Order-Related Queries.Resolve Customer Concerns Through Calls, Chats, Or Emails.No Sales | No Targetpure Customer Support Process Focused On Assisting Customers With The. Languages : Gujarati, Hindi

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Gujarati and Hindi
• No English required
• Freshers can apply
• Languages: Gujarati, Hindi

What you get

Compensation: ₹10,500 per month.

Job at a glance

• Location: Ashram road, Ahmedabad, Gujarat
• Interview timings: 11:00 AM - 8:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Shift: Morning 8am to 5 pm, 9am to 6 pm, 10am to 7 pm and 11 am to 8 pm
• Openings: 30

Apply today and take the next step in your career with Trustbox Global Solutions Private Limited.