Customer Care Executive

Tumbledry Solutions Private Limited is looking for a Customer Care Executive to join its team in Sector 127 - Noida, Delhi. You can earn up to ₹20,000/month. There are 5 open positions.

Employer’s description

Role: Call Center Representative Job Purpose: We Are Looking For Inbound Customer Service Representative To Communicate With Our Customers Inbound Or Outbound Calls To Sell Our Services. Key Responsibilities: Manage A High Volume Of Inbound/Outbound Calls From Both Current And Prospective Customers Who Are Calling To Avail Our Services . 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: English
• Someone customer-first and calm under pressure

Roles and responsibilities

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

What you get

Compensation: ₹16,000 – ₹20,000 per month.

Job at a glance

• Location: Sector 127 - Noida, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Tumbledry Solutions Private Limited reviews applications regularly.