International Voice Process Agent

Looking for an International Voice Process Agent role in Thane, Mumbai? Twiite Business is hiring now. Salary is up to ₹40,000/month. There are 10 open positions.

Note from the employer

International Sales. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English, Gujarati, Telugu, Marathi, Punjabi

Compensation

Compensation: ₹25,000 – ₹40,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi, International, Marathi, Punjabi, Telugu
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English, Gujarati, Telugu, Marathi, Punjabi
• A patient, calm under pressure attitude

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Openings: 10
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Twiite Business today.