Telecaller

Twiite Business wants to bring on a Telecaller for its Ghansoli, Mumbai team. Freshers can apply. There are 5 open positions. Salary is up to ₹25,000/month.

Note from the employer

We Are Looking For A Telecaller Who Will Be Responsible For Making Outbound Calls, Speaking With Customers, Explaining Products/Services, Answering Queries, And Generating Leads. The Candidate Should Have Good Communication Skills, A Positive Attitude, And The Ability To Achieve Daily Calling And Sales Targets.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Typing speed, CRM tools, Active listening, Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Twiite Business.