Telecaller

Twiite Business has an opening for a Telecaller based in Ghansoli, Mumbai. Salary is up to ₹25,000/month. There are 10 open positions.

Note from the employer

Home Loan Sales , On Payroll , Fixed Salary , Company Product. 1 - 2 Years Experience Compulsory.

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Hindi and English, Typing speed and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

What you get

You will be paid ₹19,000 – ₹25,000 per month.

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work type: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Twiite Business reviews applications regularly.