Telecalling Executive

Start your next role as a Telecalling Executive with Twiite Business in Ghansoli, Mumbai. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

Note from the employer

Home Loan Sales. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Tamil, Telugu, Kannada, Marathi, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada, Malayalam, Marathi, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Tamil, Telugu, Kannada, Marathi, Hindi, English
• You are patient and polite

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

As a Telecalling Executive, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 10

Apply today and take the next step in your career with Twiite Business.