Telecalling Executive

Join Twiite Business as a Telecalling Executive in Ghansoli, Mumbai. The pay goes up to ₹23,000/month. There are 5 open positions.

In the employer’s words

A Telecalling Executive Is Responsible For Making And Receiving Calls To Customers, Generating Leads, Explaining Products Or Services, Addressing Customer Queries, And Maintaining Positive Customer Relationships. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Typing speed, Active listening, Complaint handling, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹20,000 – ₹23,000 per month.

Job details

• Location: Ghansoli, Mumbai, Maharashtra
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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