Work From Home - Customer Service

Twiite Business is hiring a Work From Home - Customer Service in remote. The pay goes up to ₹23,000/month. The team is filling 20 vacancies.

Employer’s description

We Are Hiring Customer Service Executives To Handle Customer Queries, Provide Support Through Calls And Emails, Resolve Customer Issues, And Maintain Customer Satisfaction. Candidates Should Have Good Communication Skills, Basic Computer Knowledge, And A Professional Attitude. 1 - 2 Years Experience Compulsory. | Languages : Gujarati

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Gujarati
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati
• Someone patient and customer-first

Pay and perks

Compensation: ₹20,000 – ₹23,000 per month.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: remote
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Remote (work from home)

Apply today and take the next step in your career with Twiite Business.