Work From Home - Customer Service Renewals

Twiite Business wants to bring on a Work From Home - Customer Service Renewals for its remote team. There are 15 open positions. The pay goes up to ₹23,000/month.

Employer’s description

We Are Seeking A Customer-Focused And Proactive Customer Service & Renewals Executive To Manage Customer Inquiries, Ensure High Levels Of Customer Satisfaction, And Drive Policy/Service Contract Renewals. The Ideal Candidate Will Build Strong Customer Relationships, Resolve Issues Efficiently, And Maximize Customer Retention Through Timely Renewal. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Gujarati

Salary and benefits

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, Gujarati
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Gujarati
• Someone patient and calm under pressure

Key responsibilities

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Quick facts

• Job location: remote
• Openings: 15
• Work mode: Fully remote
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Twiite Business.