Customer Care Executive

Start your next role as a Customer Care Executive with Tycoon Credit And Portfolios Limited in Sector 19 - Noida, Delhi. The pay goes up to ₹25,000/month. There are 6 open positions.

In the employer’s words

We Are Looking For Customer Care Executives To Handle Customer Calls, Resolve Queries, Provide Information, And Ensure A Positive Customer Experience. Candidates Should Have Good Communication Skills And Basic Computer Knowledge. This Is A Non-Target-Based Role. The Primary Focus Is On Customer Support And Service. Immediate Joiners Are Preferred. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job details

• Work location: Sector 19 - Noida, Delhi, Delhi
• Employment type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 6

If this job suits you, apply now — shortlisted candidates will be contacted by Tycoon Credit And Portfolios Limited.