Customer Care Executive

Start your next role as a Customer Care Executive with U Just Ask Solution in Vasant Kunj, Delhi. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

Employer’s description

We Are Looking For Enthusiastic And Dedicated Customer Support Executives To Join Our Growing Team For The Pm Uday Project.Key Responsibilities-Handle Inbound And Outbound Customer Calls Professionally.Assist Customers With Queries Related To The Pm Uday Scheme.Resolve Customer Concerns With A Positive, Solution-Oriented Approach. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi

What you get

You will be paid ₹16,000 – ₹20,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi
• Someone patient and customer-first

Job at a glance

• Location: Vasant Kunj, Delhi, Delhi
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to U Just Ask Solution today.