Email Support Executive

A new Email Support Executive role is open at Udyama Tele Solution And Services Private Limited, Ghansoli, Mumbai. Great for first-time job seekers. 30 candidates will be hired for this role. Salary is up to ₹22,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

What you get

You will be paid ₹18,000 – ₹22,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English
• Female Only
• Good English
• Freshers can apply
• Languages: English
• You are polite and patient

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Udyama Tele Solution And Services Private Limited today.