Telecalling Executive

Ultima Chemicals is hiring a Telecalling Executive in Borivali East, Mumbai. Salary is up to ₹35,000/month. 5 candidates will be hired for this role.

In the employer’s words

Sales. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Salary and benefits

Compensation: ₹30,000 – ₹35,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Position details

• Job location: Borivali East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Work type: On-site
• Working hours: 9:45 AM - 6:45 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ultima Chemicals reviews applications regularly.