Tele Caller

Ultimate Vision is looking for a Tele Caller to join its team in All Mumbai, Mumbai. You can earn up to ₹25,000/month. There are 30 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati
• You are patient and calm under pressure

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: All Mumbai, Mumbai, Maharashtra
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ultimate Vision.