Telecalling Team Leader

A new Telecalling Team Leader role is open at Umang Hometech LLP, Virar West, Mumbai. The team is filling 2 vacancies. Freshers can apply. The pay goes up to ₹25,000/month.

Note from the employer

Team Handal Work. Languages : Hindi, Marathi, English

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Marathi, English
• A polite, calm under pressure attitude

Position details

• Work location: Virar West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 10.00 AM - 7.00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Umang Hometech LLP.