Bpo Telecaller Idfc Bank

Unh Management is looking for a Bpo Telecaller Idfc Bank to join its team in Juinagar, Mumbai. The pay goes up to ₹30,000/month. There are 15 open positions.

Note from the employer

Idfc Banking Process. Type : Sales, Outbound, Domestic, International, Mutual Funds | Marketing | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Salary

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Hindi, International, Marathi, Marketing, Mutual Funds, Outbound
• Good English
• Freshers can apply
• Type: Sales, Outbound, Domestic, International, Mutual Funds
• Marketing
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• A polite, customer-first attitude

Position details

• Location: Juinagar, Mumbai, Maharashtra
• Openings: 15
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Unh Management reviews applications regularly.