Emi Collection Executive

Unh Management wants to bring on an Emi Collection Executive for its Nahur, Mumbai team. The team is filling 30 vacancies. Salary is up to ₹18,000/month.

Employer’s description

Emi Collection Process. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹13,000 – ₹18,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Nahur, Mumbai, Maharashtra
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Unh Management.