Tele Caller

UNH Management wants to bring on a Tele Caller for its Vikhroli, Mumbai team. Freshers can apply. You can earn up to ₹17,000/month. There are 10 open positions.

Employer’s description

Handle Inbound Calls And Resolve Queriesprovide Product/Service Informationgenerate Leads And Schedule Appointmentsmaintain Customer Database And Follow-Ups.

Salary

Salary: ₹13,300 – ₹17,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Below 10th
• Comfortable with Complaint handling, Active listening, CRM tools, Hindi and English
• Female Only
• No English required
• Freshers can apply
• You are customer-first and patient

What the job involves

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Vikhroli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: On-site

Click Apply to send your profile to UNH Management. It takes less than a minute.