Field Collection Executive

Unicorn Business Solutions is looking for a Field Collection Executive to join its team in Kalyan, Mumbai. Salary is up to ₹20,000/month. Freshers can apply. 2 candidates will be hired for this role.

Note from the employer

Job Role: Field Collection Executive Area: Bhiwandi We Are Looking For A Local Candidate From Bhiwandi For The Position Of Field Collection Executive.Job Responsibilities:- Visit Customers For Emi/Payment Collection And Follow-Ups.- Handle Assigned Field Visits And Collection Cases.- Update Daily Visit And Collection Status.- Achieve Monthly Collection Targets.Requirements:- Candidate Must Be A Local Resident Of Bhiwandi.- Good Knowledge Of The Bhiwandi Area.- Two-Wheeler And Valid Driving License Preferred.- Good Communication Skills.

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Active listening, CRM tools, Hindi and English, Verbal communication
• No English required
• Freshers can apply
• A patient, customer-first attitude

Day-to-day work

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

You will be paid ₹16,000 – ₹20,000 per month.

Job details

• Location: Kalyan, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Unicorn Business Solutions reviews applications regularly.