Field Collection Executive

Join Unicorn Business Solutions as a Field Collection Executive in Ambarnath, Mumbai. There are 5 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Hiring Field Collection Executive Area: Diva , Ambaranth, Badlapur, Ulhasnagar, Are Looking For Experienced Field Collection Executives For Secured & Unsecured Loan Collections (Bkt-1 To Write-Off).Requirements:Minimum 1 Year Of Field Collection Experience Two-Wheeler Good Communication And Negotiation Skills. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Hindi and English, CRM tools, Typing speed, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Quick facts

• Job location: Ambarnath, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Unicorn Business Solutions reviews applications regularly.