International Bpo Executive

A new International Bpo Executive role is open at Unique Placement And Management Services, Kanjur Marg, Mumbai. There are 20 open positions. Salary is up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Domestic, International, Sales, Inbound | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, International, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, International, Sales, Inbound
• Languages: Hindi, English
• Someone patient and calm under pressure

Salary

Salary: ₹10,000 – ₹35,000 per month, based on skills and experience.

Key responsibilities

As an International Bpo Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.

Job details

• Work location: Kanjur Marg, Mumbai, Maharashtra
• Job type: Full time
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Unique Placement And Management Services reviews applications regularly.