Telecaller

A new Telecaller role is open at Unique Solutions, Bhandup West, Mumbai. 15 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Potential Customers.Handle Inbound Customer Inquiries Professionally.Explain Company Products, Services, And Offers.Generate And Qualify Leads.Follow Up With Interested Customers.Schedule Appointments Or Product Demonstrations.Maintain Accurate Customer Records In Crm/Excel. Languages : Marathi, Hindi, English

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone customer-first and polite

Position details

• Location: Bhandup West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 15

Ready to start? Upload your resume and apply to Unique Solutions today.