Telecaller (Bpo)

Unisun Power Solutions Private Limited wants to bring on a Telecaller (Bpo) for its Borivali East, Mumbai team. There are 25 open positions. The pay goes up to ₹28,000/month.

Note from the employer

We Are Looking For A Dynamic Telecaller To Manage Lead Generation, Client Follow-Ups, And Sales Conversions. Candidates Must Have Excellent Communication Skills, A Customer-Focused Approach, And The Ability To Achieve Targets Efficiently. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Marketing | Languages : Marathi, Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹28,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Marketing and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Marketing
• Languages: Marathi, Hindi, English

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job at a glance

• Location: Borivali East, Mumbai, Maharashtra
• Vacancies: 25
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Unisun Power Solutions Private Limited today.