Service Coordinator

Start your next role as a Service Coordinator with United Solutions in Andheri East, Mumbai. No experience? You can still apply. You can earn up to ₹25,000/month.

In the employer’s words

Service Coordination, Handling Customers Complaint, Assigning To The Respective Service Engineer, To Ensure The Smooth Service Delivered, Spares Management, Visit Customers Place If Required And Preparing The Performance Reports. Type : Outbound | Languages : Marathi, Hindi, English

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi and Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Location: Andheri East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site
• Employment type: Full time

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