Service Manager

Unity Automation Services Pvt. Ltd is looking for a Service Manager to join its team in Thane West, Mumbai. Salary is up to ₹50,000/month.

Employer’s description

Service & Operations Manager To Lead And Support Field Service Teams Engaged In The Installation, Maintenance, And Servicing Of Electronic Security Systems. The Role Involves Managing Service Operations, Customer Relationships, Technical Support, Resource Planning, And Service Delivery To Ensure High Levels Of Customer Satisfaction And Operational. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

Compensation: ₹30,000 – ₹50,000 per month.

Your responsibilities

As a Service Manager, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and polite

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Unity Automation Services Pvt. Ltd.