International Voice Process Agent

Universal Hiring Solution wants to bring on an International Voice Process Agent for its Malad West, Mumbai team. 29 candidates will be hired for this role. You can earn up to ₹30,000/month.

In the employer’s words

We Are Looking For Candidates Who Have International Telesales Experience With Fluent English. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound, Sales

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound, Sales
• Someone polite and customer-first

What you get

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Malad West, Mumbai, Maharashtra
• Vacancies: 29
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Shift: 06:30 am - 3:30pm | Monday to Friday

Apply today and take the next step in your career with Universal Hiring Solution.