Sales And Customer Care Executive

Start your next role as a Sales And Customer Care Executive with Universal Orthosystems in Malad West, Mumbai. There are 10 open positions. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are calm under pressure and patient

What the job involves

As a Sales And Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Malad West, Mumbai, Maharashtra
• Job type: Full time
• Timings: 10:00 AM - 070;00 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Universal Orthosystems.