School Bus Desk Manager

Join Universal School Bus Co. LLP as a School Bus Desk Manager in Jogeshwari East, Mumbai. There are 2 open positions. You can earn up to ₹29,500/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Marathi, English

Salary and benefits

You will be paid ₹27,500 – ₹29,500 per month.

Day-to-day work

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Marathi, English
• You are customer-first and patient

Job details

• Location: Jogeshwari East, Mumbai, Maharashtra
• Shift: 6.00 AM - 3:30 PM | Monday to Friday , Saturday 9.30 AM to 3.30 PM
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Work type: Office-based

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