Telecaller

Uprise Simplified Solutions is looking for a Telecaller to join its team in Thane West, Mumbai. Salary is up to ₹20,000/month. There are 2 open positions.

Employer’s description

We Seek A B2B Telecalling Executive To Engage Hr Professionals And Decision-Makers, Promoting A Professional Course From A Prestigious Business School. The Role Requires Strong Communication Skills, Proactive Follow-Ups, And Relationship-Building. Type : Outbound | Languages : English

Your responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English
• You are calm under pressure and customer-first

Pay and perks

Salary: ₹19,500 – ₹20,000 per month, based on skills and experience.

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Friday & 10 AM - 1:30 on alternative Saturdays
• Employment type: Full time
• Interview timings: 12:00 PM - 4:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Uprise Simplified Solutions reviews applications regularly.