Customer Care Executive

Join Urban Culture as a Customer Care Executive in Sector 18 - Gurgaon, Delhi. No experience? You can still apply. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Lob = Phone Pe - Cxwork Mode = Work From Officeprocess = Domestic Processposition = Customer Success Associateheadcount 80 Profilesinterview Mode = Hr Round; Ops Round;Versant; Client Roundposition = Customer Support Executiveskillset = Excellent Coms In English/Hindi (Verbal And Written Communication Skills)Qualification = Graduation Manda. Type : Sales, Inbound, Outbound, Domestic, International | Marketing | Languages : English

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, Outbound, Domestic, International
• Marketing
• Languages: English
• You are patient and calm under pressure

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Your responsibilities

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Position details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Urban Culture today.