Customer Care Executive

Urban Venue has an opening for a Customer Care Executive based in Fatehpur Beri, Delhi. No experience? You can still apply. Salary is up to ₹15,000/month.

Note from the employer

Key Responsibilitieshandle Inbound And Outbound Customer Calls Regarding Venue Bookings And Inquiries. Provide Complete Information About Venue Services, Packages, Pricing, And Availability. Follow Up With Leads And Convert Inquiries Into Confirmed Bookings Maintain Proper Customer Records In Crm Or Excel Coordinate With Sales And Operati. Languages : Hindi, English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Quick facts

• Location: Fatehpur Beri, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 1

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