Customer Care Executive

Looking for a Customer Care Executive role in Fatehpur Beri, Delhi? Urban Venue is hiring now. Great for first-time job seekers. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Domestic | Languages : Hindi, English

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic
• Languages: Hindi, English
• You are calm under pressure and patient

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job details

• Location: Fatehpur Beri, Delhi, Delhi
• Vacancies: 1
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Urban Venue reviews applications regularly.