Customer Care Executive

Urgent Hiring For Grassroots Solutions And Services Private Limited With 100% Selection has an opening for a Customer Care Executive based in Sector 63 - Noida, Delhi. No experience? You can still apply. You can earn up to ₹14,000/month. The team is filling 30 vacancies.

In the employer’s words

Customer Care Representatives Play A Vital Role In Ensuring Customer Satisfaction By Addressing Inquiries, Resolving Issues, And Providing Support To Enhance The Overall Customer Experience. Type : Inbound, Outbound | Languages : Bengali, Marathi, English, Hindi

Pay and perks

Salary: ₹11,000 – ₹14,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Bengali, Marathi, English, Hindi

What you will do

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Job at a glance

• Location: Sector 63 - Noida, Delhi, Delhi
• Timings: Rotational shift
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Urgent Hiring For Grassroots Solutions And Services Private Limited With 100% Selection.